Publications

Publication details [#58848]

Lee, Hye Eun. 2014. The effectiveness of apologies and thanks in favor asking messages: A cross-cultural comparison between Korea and the United States. International Journal of Intercultural Relations 43 : 335–358.

Publication type

Article in journal

Publication language

English

Keywords

apologizing | crosslinguistic perspective | e-mail communication | favor asking | thanking

Language as a subject

English, American | Korean

Place, Publisher

Elsevier

Journal WWW

www.sciencedirect.com/web-editions

Annotation

Three crosslinguistic studies explore and discuss whether (single or repeated) excuses and/or gratitude in favor asking e-mail messages enhance message normalcy, positive message attitude, sender reliability and alacrity to grant the favor in the U.S. and Korea.