Publications
Publication details [#59259]
Jacobs, Geert, Katja Pelsmaekers and Craig Rollo, eds. 2014. Trust and Discourse. Organizational perspectives. (Discourse approaches to Politics, Society and Culture 56). John Benjamins. vii, 224 pp.
Publication type
Book – edited volume
Publication language
English
Annotation
This constitutes a timely collection of new articles on the relationship between discursive practices in organizational or institutional contexts and the psychological/moral category of trust. As globalization, the drive for efficiency and accountability, and increased time pressure lead groups and individuals to rethink the way they communicate, it is becoming more and more important to investigate how these streamlined and impersonal forms of communication affect issues of responsibility, authenticity and – ultimately – trust. The book deals with a variety of organizational settings ranging from in-hospital bedside teaching encounters and government communication following a nuclear accident to job interviews and foreign news reporting.