The present research, firstly, aims to determine the global structure of the virtual discussion forum/unspecialized medical appointment genre from the analysis of its superstructure. The pattern of the genre presents a tripartite division in which three types of postings succeed each other: problem messages, advice messages and thanks messages. Secondly, the study of the sections and movements that establish the formal structure of these types of messages is completed with the description of the macrostructural level, in which the content or semantic structure of textual productions is covered, without sacrificing the functional exponents and the microstructural supports that contribute to its elucidation.