Publication details [#60595]

Lockwood, Jane. 2015. Virtual team management: what is causing communication breakdown? Language and Intercultural Communication 15 (1) : 125–140.
Publication type
Article in journal
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Place, Publisher


Workplace virtual communication with diverse offshored teams employing English as a lingua franca, often experiences communication breakdown, the causes of which are very complex, including various sorts of language and cultural misreadings, and troubles of marginalization and identity uncertainty. A training programme is needed that also explores deeper employee worries and struggles.