Publication details [#60681]

Morreale, Sherwyn P. and Pamela S. Shockley-Zalabak. 2015. Organizational Trust in Cultures with a History of Distrust: A Qualitative Study of Polish and Russian Leaders’ Perspectives and Experiences. Journal of Intercultural Communication Research 44 (1) : 27–43.
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Article in journal
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Language as a subject
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In personal interviews, nine organizational leaders in Poland and Russia described (dis)trust in their organizations. Trust was perceived as essential for organizational prosperity in both countries, albeit working within a culture of distrust, and building trust described as grounded on communication in known relationships and confirmable outcomes.