Publications

Publication details [#60681]

Morreale, Sherwyn P. and Pamela S. Shockley-Zalabak. 2015. Organizational Trust in Cultures with a History of Distrust: A Qualitative Study of Polish and Russian Leaders’ Perspectives and Experiences. Journal of Intercultural Communication Research 44 (1) : 27–43.
Publication type
Article in journal
Publication language
English
Language as a subject
Place, Publisher
Routledge

Annotation

In personal interviews, nine organizational leaders in Poland and Russia described (dis)trust in their organizations. Trust was perceived as essential for organizational prosperity in both countries, albeit working within a culture of distrust, and building trust described as grounded on communication in known relationships and confirmable outcomes.