Publications

Publication details [#60685]

Hale, Claudia L. and Yuping Mao. 2015. Relating Intercultural Communication Sensitivity to Conflict Management Styles, Technology Use, and Organizational Communication Satisfaction in Multinational Organizations in China. Journal of Intercultural Communication Research 44 (2) : 132–150.

Publication type

Article in journal

Publication language

English

Keywords

conflict | intercultural communication | organization | problem solving | workplace conversation

Place, Publisher

Routledge

Annotation

This study explores intercultural communication recipiency in relation to other organizational communication factors in Chinese sections of multinational corporations. Chinese employees with a taller intercultural recipiency degree were more content with their organizational communication, inclined to employ control and rede-oriented dispute management styles, and applied contrasting communication technologies in organizational environs.