Publications
Publication details [#61828]
Ly, Annelise. 2016. Internal e-mail communication in the workplace: Is there an “East-West divide”? Intercultural Pragmatics 13 (1) : 37–70.
Publication type
Article in journal
Publication language
English
Keywords
Place, Publisher
De Gruyter
Journal WWW
Annotation
This paper explores how Western employees phrase three varied speech acts (request, comment, and dissent) in internal work e-mails to their Asian colleagues, and how the latter perceive them as regards politeness, kindness, and lucidity. Results debate is partly settled in the continuing East-West politeness discussion.