Publications
Publication details [#61990]
Kotani, Mariko. 2016. Two Codes for Remedying Problematic Situations: Japanese and English Speakers’ Views of Explanations and Apologies in the United States. Journal of Intercultural Communication Research 45 (2) : 126–144.
Publication type
Article in journal
Publication language
English
Keywords
Place, Publisher
Routledge
Annotation
This paper reports speech codes employed by Japanese and English speakers in repairing problematic situations. This in-depth interview analysis discloses that Japanese-speaking participants’ use of a code presenting detailed clarifications can be a way to negate having caused another person trouble, thus being irreconcilable with their “apology ”meaning. The English-speaking participants employed a code in which presenting and harken to clarifications is a way to demonstrate they care about the relationship and to rake pardon. The analysis elucidates how the participants employed these codes as resource to draw a border between two speech communities.