Organisational planning processes often occur as a set of meetings, where the future of the organisation is commonly debated and parleyed as a part of local decision-making sequences. Employing conversation and discourse analytical approaches, this paper explores how propositions regarding the future can also be opposed by using a particular tool, a conditional construction (if X, then Y). The data for the inquiry stem from a city organisation, whose customer services are being elaborated. The outcomes display how the conditional constructions act in two connected manners. First, by presenting an awkward hypothetical situation, they sketch out the unwished effects of the suggested idea in real work life. Second, by pointig out the experience of the customer, they introduce the organisation as profiting from the possible repudiation of the idea. The paper debates the implications of the outcomes for the inquiry of proposition and decision-making sequences in longitudinal, multisemiotic discursive processes.