This inquiry applies the contact hypothesis to computer-mediated communication (CMC) and explores whether intergroup computer-mediated contact can ease relationships between conflicting groups. The efficiency of different CMC modes, text-based and video-based, in ameliorating interpersonal and intergroup attitudes was compared. The outcomes from an experiment pointed out that video-based CMC exerted greater impact in ameliorating participants’ attitudes towards a targeted outgroup member when compared to text-based CMC. However, text-based CMC generated a stronger effect than video-based CMC in ameliorating one’s attitudes towards the outgroup as a whole.