Publications

Publication details [#63886]

Mondada, Lorenza, Kimmo Svinhufvud and Katariina Harjunpää. 2018. The Coordinated Entry into Service Encounters in Food Shops: Managing Interactional Space, Availability, and Service During Openings. Research on Language & Social Interaction 51 (3) : 271–291.

Publication type

Article in journal

Publication language

English

Keywords

conversational opening | greeting | institutional context | service encounter | social interaction

Language as a subject

Catalan | Finnish | German, Swiss | Swedish, Finland

Place, Publisher

Routledge

Annotation

This paper explores conversational openings of service encounters in food shops, using video data in Catalan, Swiss German, Finland Swedish, and Finnish.