Publications
Publication details [#64388]
File, Kieran Andrew. 2018. “You're Manchester United manager, you can't say things like that”: Impression management and identity performance by professional football managers in the media. Journal of Pragmatics 127 : 56–70.
Publication type
Article in journal
Publication language
English
Keywords
Place, Publisher
Elsevier
Journal WWW
Annotation
Linguistic and pragmatic action can be a pivotal tool in aiding football managers to control their impressions in the media. Employing linguistic features that index strong, confident identities may be a remarkably salient thought for football managers wanting to obtain a positive impression. A detailed inquiry of a case implicating a Manchester United football manager whose impression was negatively assessed by fans is performed to examine and show this. This paper focuses on the value of employing an identity lens to unpacking intricate links between language use, social meaning, identity and impression management.
Abstract
This study applies a discourse analytic lens to media interview communication by professional football managers in order to unpack issues related to language use, identity performance and impression management in this professional context. In particular, this study focuses on a case where attention was drawn to the discursive behaviour of a football manager (David Moyes) during his tenure as boss of Manchester United, a global and highly successful club, with some fans claiming his choices were contrary to (i.e. did not appropriately index) the identity of a Manchester United manager (Jackson, 2014; Stone, 2014a, 2014b). Drawing on a comparative fine-grained analysis of post-match media interviews given by David Moyes and two of his predecessors (Sir Alex Ferguson and Michael Phelan), I attempt to identify linguistic features that motivated such an assessment. The findings reveal Moyes' two predecessors oriented to more assertive language when speaking in post-match media interviews, suggesting that managers of clubs, particularly those with high expectations of success may need to strategically orient to linguistic choices that help them to construct strong and dominant identities. While this study contributes insights into the interactional management of impressions by professional football managers in the media, the broader theoretical contribution of this study is to illustrate the value of a social constructionist perspective on identity (Bucholtz & Hall, 2005a) as a theoretical tool for unpacking issues of impression management, due to its ability to examine complex associations between language use, social meaning and identity construction.