Publications

Publication details [#64429]

Depraetere, Ilse and Sofie Decock. 2018. (In)directness and complaints: A reassessment. Journal of Pragmatics 132 : 33–46.

Publication type

Article in journal

Publication language

English

Keywords

complaining | directness | face maintenance | indirectness | internet

Place, Publisher

Elsevier

Journal WWW

www.sciencedirect.com/web-editions

Annotation

This article reassesses the notion of (in)directness as a tool for the assay of Twitter complaint strategies. Starting from a review of previous complaint taxonomies, it displays that (in)directness has been employed to capture both the extent of explicitness and the degree of face-threat.