Publications
Publication details [#64434]
Gagne, Christophe. 2018. Indirectness and entitlement in product requests in British service encounters. Journal of Pragmatics 133 : 1–14. 
Publication type
Article in journal
Publication language
English
Keywords
Place, Publisher
Elsevier
Journal WWW
Annotation
The imperative is scarcely used in the data and solely in sequences that include pre-requests. Can I have x requests are often handled as questions. I'll have x requests are more recurrent in post-offer environments. Albeit they are awaited, some product requests are formed as an infliction.