Publication details [#64763]

Mondada, Lorenza, Kimmo Svinhufvud and Katariina Harjunpää. 2018. The Coordinated Entry into Service Encounters in Food Shops: Managing Interactional Space, Availability, and Service During Openings. Research on Language and Social Interaction 51 (3) : 271–291.
Publication type
Article in journal
Publication language
Place, Publisher


This study explores service encounter openings in food shops. It adds to the general comprehension of openings of face-to-face meetings by pointing out the systematic multimodal and sequential organization of sighting, gazing, greeting, walking, and moving into the reason for the meeting.