Publications

Publication details [#65318]

Paramasivam, Shamala and Shabina Kumari Subramaniam. 2018. Superior – Subordinate Request Email in Workplace Communication of a Malaysian Organisation. Journal of Intercultural Communication Research 47 (3) : 161–187.

Publication type

Article in journal

Publication language

English

Keywords

e-mail communication | face maintenance | politeness | request | workplace conversation

Place, Publisher

Routledge

Annotation

This inquiry explores request emails' structure and politeness display by Malaysian superiors when writing to subordinates. When face menace and infliction were low, superiors were imperious and when face menace and infliction were high, they were egalitarian.