Publication details [#66005]

Lai, Xiaoyu. 2019. Impoliteness in English and Chinese online diners’ reviews. Journal of Politeness Research 15 (2) : 293–322.
Publication type
Article in journal
Publication language
Language as a subject
Place, Publisher
Berlin: De Gruyter


This article explores how impoliteness is realized in 32 English and 32 Chinese negative online reviews, and how these reviews are replied to. It unveils a tart difference in the use of impoliteness and its link to the face concept in English and Chinese negative reviews and replies.