Publications
Publication details [#66306]
Norrby, Catrin, Camilla Wide, Jenny Nilsson and Jan Lindström. 2019. Task-Completing Assessments in Service Encounters. Research on Language & Social Interaction 52 (2) : 85–103. ![DOI logo](https://benjamins.com/logos/doi-logo.svg)
Publication type
Article in journal
Publication language
English
Keywords
Language as a subject
Place, Publisher
Routledge
Annotation
This inquiry explores positive low- and high-grade evaluations in service encounters between customers and salespersons conducted in Swedish and recorded in Sweden and Finland. Data are in Sweden Swedish and Finland Swedish with English translations.