Publications
Publication details [#66825]
Orthaber, Sara. 2019. Aggressive humour as a means of voicing customer dissatisfaction and creating in-group identity. Journal of Pragmatics 152 : 160–171. 
Publication type
Article in journal
Publication language
English
Keywords
Place, Publisher
Elsevier
Journal WWW
Annotation
Using a corpus of about 70 interactional instances gathered from two social media platforms of a state-owned transport company, this article explores the use of aggressive humour by online participants wishing to resist the company's public portrayal.