Publication details [#6959]

Müller, Klaus. 1979. Partnerarbeit in Dialogen. Grazer Linguistische Studien 10 : 183–216.
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All parts of a dialogue contribute likewise to the expression of the relationship between the participants, especially redundancies acquire a different meaning from what information theory has allotted it: they are part of phatic communication and indicate cooperativity, especially at the beginning and closing phases of conversations.