Publications
Publication details [#8788]
Sharrock, W.W. and Roy Turner. 1978. On a conversational environment for equivocality. In Schenkein, Jim, ed. Studies in the organization of conversational interaction. Academic Press. pp. 173–197. 
Publication type
Article in book
Publication language
English
Keywords
Annotation
A study of the structural features of complaint deliveries, based on citizen phone calls to a metropolitan police force.