Publication details [#9703]

Ventola, Eija. 1983. Interactive play of signalling discourse element boundaries in service encounters. Grazer Linguistische Studien 20 : 171–192.
Publication type
Article in journal
Publication language


The paper specifies the unfolding of the schematic structure in service encounters, and draws attention to some of the ways used by the interactants in signalling when they are ready to move from one schematic structure element to another.