Publications

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Navera, Jocelyn A. S. and Leah Gustilo. 2021. Knowledge types and presuppositions: An analysis of strategic aspects of public apologies. Pragmatics 32 (2) : 274–298.
Barron, Anne. 2019. Using corpus-linguistic methods to track longitudinal development: Routine apologies in the study abroad context. Journal of Pragmatics 146 : 87–105.
Pinto, Derrin. 2019. Shifting responsibilities: Student e-mail excuses and how faculty perceive them. Lingua 222 : 53–73.
Raymond, Chase Wesley, Paul Drew and John Heritage. 2019. Constructing apologies: Reflexive relationships between apologies and offenses. Journal of Pragmatics 142 : 185–200.
Tereszkiewicz, Anna. 2019. Responding to customer complaints on English and Polish corporate profiles on Twitter. Pragmatics and Society 10 (2) : 205–229.
Oetzel, John G., Stella Ting-Toomey, Qin Zhang and Jibiao Zhang. 2019. Making Up or Getting Even? The Effects of Face Concerns, Self-Construal, and Apology on Forgiveness, Reconciliation, and Revenge in the United States and China. Communication Research 46 (4) : 503–524.
Abdel Salam El-Dakhs, Dina. 2018. Investigating the apology strategies of Saudi learners of English. Foreign language learning in focus. Pragmatics and Society 9 (4) : 598–625.
Kádár, Dániel Z., Puyu Ning and Yongping Ran. 2018. Public ritual apology: A case study of Chinese. Discourse, Context & Media 26 : 21–31.
Matley, David. 2018. “Let's see how many of you mother fuckers unfollow me for this”: The pragmatic function of the hashtag #sorrynotsorry in non-apologetic Instagram posts. Journal of Pragmatics 133 : 66–78.
Su, Hang and Naixing Wei. 2018. “I’m really sorry about what I said”. A local grammar of apology. Pragmatics 28 (3) : 439–462.
Adrefiza and Jeremy F. Jones. 2017. Comparing apologies in Australian English and Bahasa Indonesia: Cultural and gender perspectives. Journal of Politeness Research 13 (1) : 89–120.
Cheng, Dongmei. 2017. “Communication is a two-way street”. Instructors’ perceptions of student apologies. Pragmatics 27 (1) : 1–32.
Cheng, Dongmei. 2017. Students’ self-perceptions of apologies to instructors. Language Awareness 26 (4) : 261–281.
Lutzky, Ursula and Andrew Kehoe. 2017. “Oops, I didn’t mean to be so ”. A corpus pragmatic analysis of apologies in blog data. Journal of Pragmatics 116 : 27–36.
Rieger, Caroline L. 2017. “I want a real apology”. A discursive pragmatics perspective on apologies. Pragmatics 27 (4) : 553–590.
Cheng, Martha S. 2016. The sliding scales of repentance. Understanding variation in political apologies for infidelity. Journal of Argumentation in Context 5 (2) : 157–171.
Ticca, Anna-Claudia, Letizia Cirillo and Isabel Colón de Carvajal. 2016. “I'm Sorry + Naming the Offense”: A Format for Apologizing. Discourse Processes 53 (1,2) : 83–96.
Drew, Paul and Alexa Hepburn. 2016. Absent Apologies. Discourse Processes 53 (1,2) : 114–131.
Hodges, Adam. 2016. Accusatory and exculpatory moves in the hunting for “Racists” language game. Language & Communication 47 : 1–14.
Kampf, Zohar. 2016. Rhetorical bypasses: connecting with the hearts and minds of people on the opponent’s side. Journal of multicultural discourses 11 (2) : 149–163.
Kotani, Mariko. 2016. Two Codes for Remedying Problematic Situations: Japanese and English Speakers’ Views of Explanations and Apologies in the United States. Journal of Intercultural Communication Research 45 (2) : 126–144.
Mosegaard Hansen, Maj-Britt. 2016. Patterns of thanking in the closing section of UK service calls. Marking conversational macro-structure vs managing interpersonal relations. Pragmatics and Society 7 (4) : 664–692.
Murphy, James. 2016. Apologies made at the Leveson Inquiry. Triggers and responses. Pragmatics and Society 7 (4) : 595–617.
Riccioni, Ilaria, Valentine Castellarin and Loredana Pozzuoli. 2016. “Oh” + Apology + Solution: A Practice for Managing the Concomitant Presence of a Possible Offense and a Problem-to-be-Solved. Discourse Processes 53 (1,2) : 47–62.
Pugliese, Rosa, Véronique Traverso and Piera Margutti. 2016. I'm Sorry “About That”: Apologies, Indexicals, and (Unnamed) Offenses. Discourse Processes 53 (1,2) : 63–82.