Publications

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Decock, Sofie, Bernard De Clerck, Jasper Vandenberghe and Mathias Seghers. 2019. Theory versus practice. A closer look at transactional and interpersonal stance in English electronic complaint refusal notifications. English Text Construction 12 (1) : 103–136.
Huang, Ying and Kate Rose. 2018. You, our shareholders: metadiscourse in CEO letters from Chinese and Western banks. Text & Talk 38 (2) : 167–190.
Hample, Dale and Chrysi Rapanta. 2015. Orientations to Interpersonal Arguing in the United Arab Emirates, with Comparisons to the United States, China, and India. Journal of Intercultural Communication Research 44 (4) : 263–287.
Marí, Isidor and Miquel Strubell. 2013. Localisation and globalisation in Catalan companies' language policies. Journal of Multilingual and Multicultural Development 34 (6) : 549–563.
Wright, Laura. 2012. On variation and change in London medieval mixed-language business documents. In Mäkinen, Martti, Merja Stenroos and Inge Særheim, eds. Language Contact and Development around the North Sea. John Benjamins. pp. 99–116.
Cheung, Ming. 2011. Sales promotion communication in Chinese and English: A thematic analysis. Journal of Pragmatics 43 (4) : 1061–1079.
Geluykens, Ronald, ed. 2011. Politeness in Institutional Discourse. Face-Threatening Acts in Native and Nonnative English Business Letters. (LINCOM studies in pragmatics 20). LINCOM Europa.
Jansen, Frank and Daniël Janssen. 2010. Effects of positive politeness strategies in business letters. Journal of Pragmatics 42 (9) : 2531–2548.
Vergaro, Carla. 2008. Concessive constructions in English business letter discourse. Text & Talk 28 (1) : 97–118.
Vergaro, Carla. 2008. On the pragmatics of concessive constructions in Italian and English business letter discourse. Multilingua 27 (3) : 255–283.
Zhu, Yunxia. 2008. New Zealand and Chinese Managers' Reflections on Language Use in Business Settings: Implications for Intercultural Communication. Language and Intercultural Communication 8 (1) : 50–68.
Nordlund, Taru. 2007. Double diglossia – lower class writing in 19th-century Finland. Multilingua 26 (2-3) : 229–246.
Cooren, François, James R. Taylor, Frédérik Matte and Consuelo Vasquez. 2007. A humanitarian organization in action: organizational discourse as an immutable mobile. Discourse & Communication 1 (2) : 153–190.
Chakorn, Ora-Ong. 2006. Persuasive and politeness strategies in cross-cultural letters of request in the Thai business context. Journal of Asian Pacific Communication 16 (1) : 103–146.
Cheater, Angela P. 2006. Focus: Fit for work? English Today 22 (1) : 51–53.
Zhu, Yunxia. 2006. Understanding sociocognitive space of written discourse: Implications for teaching business writing to Chinese students. International Review of Applied Linguistics in Language Teaching 44 (3) : 265–285.
Grant, Terri. 2005. The case for 'face-time' in a computer-mediated global economy. Communicatio: South African Journal for Communication Theory and Research 31 (1) : 94–106.
Zhu, Yunxia. 2005. Written Communication across Cultures. A sociocognitive perspective on business genres. (Pragmatics and Beyond: New Series 141). John Benjamins.
dos Santos, V. B. M. Pinto. 2002. Genre analysis of business letters of negotiation. English for Specific Purposes 21 (2) : 167–199.
Vergaro, Carla. 2002. "Dear Sirs, what would you do if you were in our position?". Discourse strategies in Italian and English money chasing letters. Journal of Pragmatics 34 (9) : 1211–1233.
Wijk, Carel van. 2001. Restoring reputation with direct mail: Persuasive effects of blaming either individuals or organisations. Document Design 2 (3) : 280–292.
Yunxia, Zhu. 2000. Structural moves reflected in English and Chinese sales letters. Discourse Studies 2 (4) : 473–496.
Bargiela-Chiappini, Francesca and Sandra J. Harris. 1997. Managing language: The discourse of corporate meetings. (Pragmatics and Beyond: New Series). John Benjamins.
Kessapidu, Sevasti. 1997. A Critical Linguistic Approach to a Corpus of Business Letters in Greek. Discourse & Society 8 (4) : 479–500.
Pilegaard, Morten. 1997. Politeness in Written Business Discourse: A Textlinguistic Perspective on Requests. Journal of Pragmatics 28 (2) : 223–244.