Publications

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Bloch, Steven and Geraldine Leydon. 2019. Conversation Analysis and Telephone Helplines for Health and Illness: A Narrative Review. Research on Language & Social Interaction 52 (3) : 193–211.
Bloch, Steven and Geraldine Leydon. 2019. Conversation Analysis and Telephone Helplines for Health and Illness: A Narrative Review. Research on Language and Social Interaction 52 (3) : 193–211.
Riccioni, Ilaria, Andrzej Zuczkowski and Ramona Bongelli. 2014. Mitigation and epistemic positions in troubles talk: The giving advice activity in close interpersonal relationships. Some examples from Italy. Language & Communication 39 : 51–72.
Whitehead, Kevin A. and Yasmine Dominguez-Whitehead. 2014. Food talk: a window into inequality among university students. Text & Talk 34 (1) : 49–68.
Ekström, Mats, Anna Lindström and Sussana Karlsson. 2013. Managing troubles-talk in the renegotiation of a loan contract. Discourse Studies 15 (4) : 371–394.
Klippi, Anu and Kati Pajo. 2013. Hearing-impaired recipients’ non-vocal action sets as a resource for collaboration in conversation. Journal of Pragmatics 55 (1) : 162–179.
Austin, Helena and Lorelei Carpenter. 2008. Troubled, troublesome, troubling mothers: The dilemma of difference in women’s personal motherhood narratives. Narrative Inquiry 18 (2) : 378–392.
Kupferberg, Irit and David W. Green. 2008. Narrators defend their side of the story metaphorically at troubled narrative junctions. Narrative Inquiry 18 (2) : 258–273.
Osvaldsson, Karin, Daniel Persson-Thunqvist and Jakob Cromdal. 2008. Context that matters: Producing “thick-enough descriptions” in initial emergency reports. Journal of Pragmatics 40 (5) : 927–959.
Green, David and Irit Kupferberg. 2005. Troubled Talk. Metaphorical Negotiation in Problem Discourse. (Language, Power and Social Process 15). De Gruyter.
Pudlinski, Christopher. 2005. Doing empathy and sympathy: caring responses to troubles tellings on a peer support line. Discourse Studies 7 (3) : 267–288.
Barraja-Rohan, Anne-Marie. 2003. Past troubles-talk in nonnative–native interviews. Journal of Pragmatics 35 (4) : 615–629.
Edwards, Derek. 1995. Two to tango: Script formulations, dispositions, and rhetorical symmetry in relationship troubles talk. Research on Language and Social Interaction 28 (4) : 319–350.
Bayraktaroğlu, Arın. 1992. Disagreement in Turkish troubles-talk. Text 12 (3) : 317–342.
Whalen, Marilyn R. and Don H. Zimmerman. 1990. Describing trouble: Practical epistemology in citizen calls to the police. Language in Society 19 (4) : 465–492.
Jefferson, Gail. 1984. On stepwise transition from talk about a trouble to inappropriately next-positioned matters. In Atkinson, J. Maxwell and John C. Heritage, eds. Structures of social action: Studies in conversation analysis. Cambridge University Press. pp. 191–222.
Jefferson, Gail. 1984. On the organization of laughter in talk about troubles. In Atkinson, J. Maxwell and John C. Heritage, eds. Structures of social action: Studies in conversation analysis. Cambridge University Press. pp. 346–369.
Jefferson, Gail and John R.E. Lee. 1981. The rejection of advice: Managing the problematic convergence of a 'trouble-telling' and a 'service encounter'. Journal of Pragmatics 5 (5) : 399–422.
Rehbein, Jochen. 1980. Sequenzielles Erzählen: Erzählstruktur von Immigranten bei Sozialberatungen in England. In Ehlich, Konrad, ed. Erzählen im Alltag. Suhrkamp. pp. 64–108.