Publications
Publication details [#67117]
Kevoe-Feldman, Heidi. 2019. Inside the Emergency Service Call-Center: Reviewing Thirty Years of Language and Social Interaction Research. Research on Language & Social Interaction 52 (3) : 227–240. 
Publication type
Article in journal
Publication language
English
Keywords
Language as a subject
Place, Publisher
Routledge
Annotation
This paper illustrates the significant research themes by scholars who explore the interaction between callers and call takers in emergency call centers and considers directions for future research that contributes to theory and practice. Data are in American English.