Publications
Kevoe-Feldman, Heidi. 2019. Inside the Emergency Service Call-Center: Reviewing Thirty Years of Language and Social Interaction Research. Research on Language & Social Interaction 52 (3) : 227–240.
Kevoe-Feldman, Heidi. 2019. Inside the Emergency Service Call-Center: Reviewing Thirty Years of Language and Social Interaction Research. Research on Language and Social Interaction 52 (3) : 227–240.
Raymond, Chase Wesley. 2014. Negotiating entitlement to language: Calling 911 without English. Language in Society 43 (1) : 33–59.
Larsen, Tine. 2013. Dispatching Emergency Assistance: Callers' Claims of Entitlement and Call Takers' Decisions. Research on Language and Social Interaction 46 (3) : 205–230.
Paoletti, Isabella. 2012. Operators managing callers' sense of urgency in calls to the medical emergency number. Pragmatics 22 (4) : 671–695.
Svennevig, Jan. 2012. On being heard in emergency calls. The development of hostility in a fatal emergency call. Journal of Pragmatics 44 (11) : 1393–1412.
Balázs, Géza. 2008. Emergence as a phenomenon of cultural history and language. Semiotica 2008 (170) : 125–137.
Chen, Lidan. 2008. Open information system and crisis communication in China. Chinese Journal of Communication 1 (1) : 38–54.
Matthiessen, Christian, Rick A.M. Iedema, Diana Slade, Hermine Scheeres, Roger Dunston, Jeannette McGregor, Maria Herke, Jane Stein-Parbury and Marie Manidis. 2008. Emergency communication: the discursive challenges facing emergency clinicians and patients in hospital emergency departments. Discourse & Communication 2 (3) : 271–298.