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12156
Cheepen, Christine
.
1994.
The pragmatics of friendliness and user-friendliness: An investigation of repairs in human-human dialogue and in human-computer dialogue.
Pragmatics
4
(1) : 63–79.
Cheepen, Christine
.
1990.
Spoken English: A practical guide.
Columbia UP
.
Cheepen, Christine
.
1988.
The predictability of informal conversation.
Pinter
.
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