Publications
Sun, Hao. 2012. Shifting practices and emerging patterns: Telephone service encounters in Shanghai. Language in Society 41 (4) : 417–447.
Sun, Hao. 2005. Collaborative strategies in Chinese telephone conversation closings: Balancing procedural needs and interpersonal meaning making. Pragmatics 15 (1) : 109–128.
Sun, Hao. 2004. Opening moves in informal Chinese telephone conversations. Journal of Pragmatics 36 (8) : 1429–1465.