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19112
Norling, Gretchen R.
2007.
The Effects of Communication Skills Training on Pediatricians' and Parents' Communication During "Sick Child" Visits.
Health Communication
21
(2) : 105–114.
Norling, Gretchen R.
2003.
Persuasive Strategies for Effective Anti-Drug Messages.
Communication Monographs
70
(1).
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