Publications

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Heritage, J. 2014. Intervening With Conversation Analysis: The Case of Medicine. Research on Language and Social Interaction 47 (3) : 201–218.

Heritage, J. 2009. Affective and Instrumental Communication in Primary Care Interactions: Predicting the Satisfaction of Nursing Staff and Patients. Health Communication 24 (1) : 21–32.

Heritage, J., ed. 2006. Communication in Medical Care. Interaction Between Primary Care Physicians and Patients. Cambridge University Press.

Heritage, J. 2006. The epistemics of social relations: Owning grandchildren. Language in Society 35 (5) : 677–705.

Heritage, J. 1984. Structures of social action: Studies in conversational analysis. Cambridge University Press.