Publications

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Ryoo, Hye-Kyung. 2007. Interculturality serving multiple interactional goals in African American and Korean service encounters. Pragmatics 17 (1) : 23–47.

Ryoo, Hye-Kyung. 2005. Achieving friendly interactions: a study of service encounters between Korean shopkeepers and African-American customers. Discourse & Society 16 (1) : 79–105.