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31800
Miller, Katherine I.
2008.
Financial Feeling: An Investigation of Emotion and Communication in the Workplace.
Journal of Applied Communication Research
36
(1) : 8–32.
Miller, Katherine I.
2007.
Compassionate Communication in the Workplace: Exploring Processes of Noticing, Connecting, and Responding.
Journal of Applied Communication Research
35
(3) : 223–245.
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