Publications

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Paramasivam, Shamala. 2018. Superior – Subordinate Request Email in Workplace Communication of a Malaysian Organisation. Journal of Intercultural Communication Research 47 (3) : 161–187.

Paramasivam, Shamala. 2011. Rapport management in air traffic control in Malaysian aviation discourse. Journal of Asian Pacific Communication 21 (1) : 77–96.

Paramasivam, Shamala. 2010. Rapport management in air traffic control in Malaysian aviation discourse. Journal of Asian Pacific Communication 20 (1) : 77–96.

Paramasivam, Shamala. 2007. Managing Disagreement while Managing not to Disagree: Polite Disagreement in Negotiation Discourse. Journal of Intercultural Communication Research 36 (2) : 91–116.