Publications

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Kuroshima, Satomi. 2016. On Displaying Empathy: Dilemma, Category, and Experience. Research on Language and Social Interaction 49 (2) : 92–110.

Kuroshima, Satomi. 2010. Another look at the service encounter: Progressivity, intersubjectivity, and trust in a Japanese sushi restaurant. Journal of Pragmatics 42 (3) : 857–869.