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34721
Kuroshima, Satomi
.
2016.
On Displaying Empathy: Dilemma, Category, and Experience.
Research on Language and Social Interaction
49
(2) : 92–110.
Kuroshima, Satomi
.
2010.
Another look at the service encounter: Progressivity, intersubjectivity, and trust in a Japanese sushi restaurant.
Journal of Pragmatics
42
(3) : 857–869.
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