Publications

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Hultgren, Anna Kristina. 2017. New perspectives on language and gender: Linguistic prescription and compliance in call centres. Language in Society 46 (5) : 671–695.

Hultgren, Anna Kristina. 2017. Vocatives as rationalized politeness: Theoretical insights from emerging norms in call centre service encounters. Journal of Sociolinguistics 21 (1) : 90–111.

Hultgren, Anna Kristina. 2014. English language use at the internationalised universities of Northern Europe: Is there a correlation between Englishisation and world rank? Multilingua 33 (3,4) : 389–411.

Hultgren, Anna Kristina. 2014. Whose parallellingualism? Overt and covert ideologies in Danish university language policies. Multilingua 33 (1,2) : 61–87.

Hultgren, Anna Kristina. 2014. Englishization of Nordic universities: Policy and practice — A disconnect. Language Problems and Language Planning 38 (3) : 247–264.

Hultgren, Anna Kristina, ed. 2014. English in Nordic Universities. Ideologies and practices. (Studies in World Language Problems 5). John Benjamins.

Hultgren, Anna Kristina. 2013. Lexical borrowing from English into Danish in the Sciences: An empirical investigation of ‘domain loss’. International Journal of Applied Linguistics 23 (2) : 166–182.

Hultgren, Anna Kristina. 2011. 'Building rapport' with customers across the world: The global diffusion of a call centre speech style. Journal of Sociolinguistics 15 (1) : 36–64.