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42511
Decock, Sofie
.
2019.
Theory versus practice. A closer look at transactional and interpersonal stance in English electronic complaint refusal notifications.
English Text Construction
12
(1) : 103–136.
Decock, Sofie
.
2018.
(In)directness and complaints: A reassessment.
Journal of Pragmatics
132
: 33–46.
Decock, Sofie
.
2018.
Shifting multilingual strategies in a Flemish public healthcare service.
Multilingua
37
(4) : 377–402.
Decock, Sofie
.
2017.
Customer complaints and disagreements in a multilingual business environment. A discursive-pragmatic analysis.
Intercultural Pragmatics
14
(1) : 77–116.
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