Publication details [#13286]

Irvine, Leslie. 2003. The problem of unwanted pets: A case study in how institutions "think" about clients' needs. Social Problems 50 (4) : 550–566. 17 pp.
Publication type
Article in journal
Publication language
Place, Publisher
Oxford Academic


The metaphor of institutional "thinking" constitutes the subject matter of this paper. The author indicates the contrastive way in which people working in various institutions conceptualize problematic situations intending to solve problems or simply encountering problems on a daily basis. Different intentions are described illustrating the different perspectives of employees.