Publications
Publication details [#13678]
Vali, Yasmin. 2005. Adapting to diversity: organizational change at the Scarborough hospital. In Valero-Garcés, Carmen, ed. Traducción como mediación entre lenguas y culturas/ translation as mediation or how to bridge linguistic and cultural gaps. Alcalá de Henares: Universidad de Alcalá. pp. 90–99.
Publication type
Article in jnl/bk
Publication language
English
Abstract
Over the years the population changes in Scarborough, particularly with the broader diversity of ethnic and racial groups, have challenged The Scarborough Hospital to provide services that are culturally, racially and linguistically sensitive to a diverse community. The five major factors influencing the need for multicultural organizational change, were identified as: the changing community, public policy on multiculturalism, barriers to health care, quality improvement focus, and diversity in the workplace.
This paper shares information, activities and challenges of adapting to diversity. [Based on BITRA]
Source : Based on bitra