Publications

Publication details [#20999]

Kurz, Ingrid. 2003. Quality from the user perspective. In Collados Aís, Angela, María Manuela Fernández Sánchez and Daniel Gile, eds. La evaluación de la calidad en interpretación: investigación [Assessing quality in interpreting: research] (Interlingua 37). Granada: Comares. pp. 3–22.

Publication type

Article in jnl/bk

Publication language

English

Keywords

conference interpreting | empirical research=experimental research | quality

Abstract

This study reviews empirical research into user expectations of interpreting quality. The author compares the results of user expectation surveys with conference interpreters’ self-imposed professional standards, and proposes a definition of quality from the user perspective.

Source : Based on abstract in book