Collaborative strategies in Chinese telephone conversation closings: Balancing procedural needs and interpersonal meaning making

Hao Sun

Abstract

This study is focused on Chinese telephone conversation closings in non-institutional settings. The purpose is to provide a descriptive account of characteristics of Chinese telephone conversation closings. This article reports findings of differences between Chinese and English calls regarding initiation of closing, length and structure of leave-taking, and interactional styles such as repetition and overlaps.

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