In the 1970s Daniel Bell predicted a dramatic change in the industrial modes that had prevailed since the beginning of the Industrial Revolution (1973). Bell anticipated a new age in which services would replace manufacturing as the main economic engine of the world. In his classic work The Coming of Post-Industrial Society. A Venture in Social Foreboding, Bell discussed how the coming of this era would bring changes to innovation processes and social structures. Castells would later call this “the information age” (1996) and would relate it to the revolution brought about by the introduction of the information technologies, which has made the global economy more interdependent. In Castell's view the most important transformations we are experiencing as a result of this revolution refer to “technologies of information processing and communication” (2000: 30). In turn, he argued, these involve tools and processes.

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