Denise Chappell

List of John Benjamins publications for which Denise Chappell plays a role.

Article

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Chappell, Denise 2005 Opportunities for negotiation at the interface of phone calls and service-counter interaction: A case study Calling for Help: Language and social interaction in telephone helplines, Baker, Carolyn, Michael Emmison and Alan Firth (eds.), pp. 237–256 | Article