Carel van Wijk
List of John Benjamins publications for which Carel van Wijk plays a role.
Does the taxman need a face? Effects of including photographs and examples in a tax form; a field experiment with senior citizens in The Netherlands Information Design Journal 16:2, pp. 85–100 | Article
2008 Due to changes in legislation, the Dutch tax department has become responsible for several allowances as well. This forces the department to improve the affective and motivational responses to its forms. In an attempt to do so, the department has included photographs and examples in a form for… read more
2003
The influence of politeness on the perception of product recall notices The Pragmatics of Crisis, Jacobs, Geert and Luuk Van Waes (eds.), pp. 272–279 | Article
2001 When companies decide — or are forced — to publish a product recall notice, their aim is to give consumers clear information on how to handle the problem and to warn them of a possible danger. On the other hand companies try to preserve their corporate image in order to guarantee a (commercial)… read more
Restoring reputation with direct mail: Persuasive effects of blaming either individuals or organisations The Pragmatics of Crisis, Jacobs, Geert and Luuk Van Waes (eds.), pp. 280–292 | Article
2001 A company can consider a disastrous incident from several perspectives. The pervasive ones are ‘Who did it ?’ and ‘How could it happen’ How the public reacts to these perspectives has been determined in a field experiment. Subjects read a direct-mail letter in which an international chain of hotels… read more
7. Information analysis in written discourse The Construct of Language Proficiency: Applications of psychological models to language assessment, Verhoeven, Ludo and John H.A.L. de Jong (eds.), pp. 85 ff. | Article
1992 Funktiewcorden - een Inventarisatie voor het Nederlands: An Inventory of Dutch Function Words ITL - International Journal of Applied Linguistics 47, pp. 53–68 | Article
1980 This paper presents an inventory of the function words of the Dutch language. The function words, 418 in total, have been classified into eight categories: prepositions, conjunctions, determiners, relatives, pro-forms, auxiliary and copula verbs, conjunctive adverbs, and intensifiers. In addition,… read more