Eleni Karafoti
List of John Benjamins publications for which Eleni Karafoti plays a role.
Article
2019 Attending to a possible complaint: Preference for noticings, anticipatory apologies and preemptive accounts to forestall potential conflict Journal of Language Aggression and Conflict 7:2, pp. 269–292 | Article
Taking into account that people are reluctant to engage in a conflictual interaction but also that the recognition and interpretation of a complaint is very much contingent on the discourse in which it appears, the present paper adopts a conversation analytic perspective and studies complaints… read more