July De Wilde
List of John Benjamins publications for which July De Wilde plays a role.
Articles
2019 Chapter 1. Language discordance and technological facilitation in health care service encounters: A contrastive experiment Technology Mediated Service Encounters, Garcés-Conejos Blitvich, Pilar, Lucía Fernández-Amaya and María de la O Hernández-López (eds.), pp. 17–44 | Chapter
This chapter reports on the design and implementation of a multilingual, mobile app to facilitate the communication in language discordant face-to-face service encounters (SEs). It describes the results of a two-group between-subjects experiment, in which respondents (N = 20) were randomly assigned… read more
2016 Contesting the monolingual mindset: Practice versus policy. The case of Belgium Journal of Language and Politics 15:2, pp. 121–146 | Article
This paper focuses on the day-to-day practices of service providers working with multilingual immigrants. It reports on 74 video recorded conversations between service providers and immigrant mothers, drawing on ethnographic fieldwork at Kind en Gezin, the organization that monitors childcare for… read more