Nermine Galal Ibrahim
List of John Benjamins publications for which Nermine Galal Ibrahim plays a role.
Article
2023 The realization of the speech acts of complaint and responding to complaint in Vodafone Egypt versus Vodafone UK: A cross-cultural pragmatic study (Inter)Cultural Dialogues, Săftoiu, Răzvan (ed.), pp. 336–363 | Article
The current study aims to compare the complaints/responses to complaints on the Facebook pages of Vodafone UK versus Vodafone Egypt. 200 complaints and 200 responses to these complaints were collected from the Facebook pages of the two companies in September 2022. The analysis results showed… read more