Steve Wallace
List of John Benjamins publications for which Steve Wallace plays a role.
Article
2013 A Comparison of the Usability of Heuristic Evaluations for Online Help Information Design Journal 20:1, pp. 58–68 | Article
This study compares the usability of a general heuristic evaluation to that of a domain-specific heuristic evaluation focused on technical documentation. Eight technical writers used both heuristic evaluations to identify usability problems in an online help application. The validity of the… read more