This article analyzes online comments responding to viral sociopolitical events in different languages, across different social media platforms. We use discourse analytic methods to inspect how quotation marks are systematically deployed to intensify denigrations of opposing political identities… read more
Complaints about the use of new communication technologies are frequent in public discourse and work within a broader assemblage of discourses that promote selective ideologies. What is it that people are doing when they produce these complaints, and how might acts of complaining promote equity… read more
This chapter shows how the communicative affordances of material objects in the local environments, including mobile phones and laptops, provide resources for participants to manage displays of affect during troubles talk, including potentially enacting or resisting affiliative recipiency.… read more
The phenomenon of misunderstanding is a recurrent feature of everyday life – sometimes a source of frustration, sometimes a site of blame. But misunderstandings can also be seen as getting interactants out of (as well as into) trouble. For example, misunderstandings may be produced to deal with… read more