Anna Claudia Ticca
List of John Benjamins publications for which Anna Claudia Ticca plays a role.
2018 When questioners count on recipients’ lack of knowledge: A recurring ‘question-answer’ format in guided tours The Pragmatics of Sensitive Activities in Institutional Discourse, Mosegaard Hansen, Maj-Britt and Rosina Márquez Reiter (eds.), pp. 115–133 | Article
This paper studies a type of question-answer sequences which accomplish what can be considered as a delicate activity due to its projected sequential development. In contrast with other formats of question-answer sequences with different functions (i.e. eliciting information, checking the… read more
2017 Chapter 6. More than mere translators: The identities of lay interpreters in medical consultations Non-professional Interpreting and Translation: State of the art and future of an emerging field of research, Antonini, Rachele, Letizia Cirillo, Linda Rossato and Ira Torresi (eds.), pp. 107–130 | Chapter
Lay interpreters participating in medical consultations engage in several activities that go beyond the mere translation of talk. This study aims to identify some of such activities and the participants’ associated identity categories as they emerge and are made relevant in these social encounters.… read more
2016 When questioners count on recipients’ lack of knowledge: A recurring ‘question-answer’ format in guided tours (Co-)Constructing Interpersonally Sensitive Activities Across Institutional Settings, Mosegaard Hansen, Maj-Britt and Rosina Márquez Reiter (eds.), pp. 618–637 | Article
This paper studies a type of question-answer sequences which accomplish what can be considered as a delicate activity due to its projected sequential development. In contrast with other formats of question-answer sequences with different functions (i.e. eliciting information, checking the… read more
2014 Managing multiactivity in a travel agency: Making phone calls while interacting with customers Multiactivity in Social Interaction: Beyond multitasking, Haddington, Pentti, Tiina Keisanen, Lorenza Mondada and Maurice Nevile (eds.), pp. 191–223 | Article
Participants in travel agency service encounters must manage attention among co-occurring actions and transitions from one activity to another. Intersecting activities that require the mobilisation of the same verbal modality, such as incoming and outgoing phone calls during an encounter with a… read more